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1. GENERAL TERMS

• All drawings will include a subtle signature that you may not remove.

• I might record the drawing process and post it on my Youtube Channel.

• Prices are subject to change according to market conditions.

• I have the right to reject any order that I do not feel comfortable drawing for any reason.

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2. PAYMENT

• Currency accepted GBP and can be paid through bank transfer. 

• Commissions can be paid either 100% upfront or split 50% upfront and 50% after sketch approval.

• Don't send me any payment before I have agreed to give you a slot and requested you to send me the payment.

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3. PROCESS AND DELIVERY

• I will notify you when I have started on your commission, no refunds will be issued after this.

• While I'm working on your commission I will make reviews with you to make sure I make it just right for you!

• The number of revisions depends on the complexity of the work.

• During the reviews, you will see work-in-progress and these images will usually include a watermark and be smaller than the finished piece.

• The time it takes to finish your commission varies from 1 week - 3 months depending on factors such as health, the complexity of the commissioned piece and other work commitments.

• If anything comes up that will slow the progress of the initially estimated delivery time I will let you know asap.

• Once the piece is finished you will receive the full-resolution image along with a web-friendly size OR you will receive a physical print in your chosen size depending on your preference.

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4. REVISIONS

• 3 revisions to the commission are included in the price I have quoted. 

• A fee will be added if you want something changed on the final drawing - unless there has been a misunderstanding on my part.

• If you wish for me to change something in the drawing you have previously approved, I will charge you a fee to change it. The amount of the extra charge depends on the change you want me to make and is usually based on an hourly rate, to be agreed upon in advance.

• If your reference is unclear to start with changes will come at an extra charge.

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​5. COPYRIGHT / USAGE POLICY

I, Amelie-Jade Filby (the artist), retain the rights to the produced drawing, not the buyer. Therefore I am allowed to use the copyrighted artwork to:

• Promote myself with it

• Publish books with it (artbooks, etc.)

• Display it anywhere I choose (website, social media, etc.)

• Post it wherever I want (unless re-negotiated prior to the commencement of work.)

 

The buyer is allowed to:

• Use the commissioned piece for personal use only. (you can upload it on all your social media profiles, forums, etc.)

• Use the artwork to promote themselves. You are not forced to give me credit when you post it but it is very appreciated.

• Use the artwork on their Youtube channel and in monetized videos as long as the artwork itself is not the main subject for the earnings.

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The following is considered copyright infringement:

• Reproducing/using the copyrighted artwork commercially - means making money off it in any way.

• Claiming the artwork as your own

• Removing my signature from the artwork

• Altering the artwork without my consent

• I reserve the full rights to the image and its use/distribution unless otherwise agreed upon (rights to the image for your own non-personal use may be purchased at any time).

 

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6. CUSTOMER SATISFACTION

• I will do everything I can to make my customers happy!

• If you have a problem with anything in regards to the commissioned piece please tell me right away so we can find a solution together.

• Though I retain the copyright, we can discuss the details (eg. you may not want the artwork posted on certain media) prior to starting your commission.

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7. REFUND / CANCELLATION POLICY

• Payments cannot be refunded once work has started on the commission.

• If for any reason I am unable to start your commission you will receive a full refund.

• If you cancel your order before I have started it, you can get a full refund.

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​​What do you get?

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• Drafts/mockups that you must decide which one I should continue with (depending on the complexity of the commission there might be fewer or more drafts)

• Sketch and/or final sketches that you must accept before I continue the work

• Insight and involvement in colour plan (depending on the complexity of the commissioned piece)

• Full-resolution file of final drawing and a smaller version for internet upload. (Final file formats are usually PNG) OR a physical print in your chosen size.